Privacy Policy

1. Introduction

Cassidy Motors respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and safeguard your information when you use our website or engage our services. It applies to all users of our website in the Republic of Ireland.

Cassidy Motors is the data controller for the purposes of the Data Protection Acts 1988–2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following personal data:

• Your name, address, email address and telephone number.
• Vehicle details including registration number, make, model and VIN.
• Service history and repair records relating to your vehicle.
• Communications between you and Cassidy Motors, including emails and phone records.
• Information submitted via our contact forms or enquiry emails.

3. How We Use Your Information

We use your personal data solely for the purposes of providing our services to you, including:

• Arranging appointments and carrying out vehicle repairs and servicing.
• Communicating with you about your vehicle and our services.
• Processing payments and issuing invoices.
• Honouring warranty obligations and maintaining service records.
• Complying with legal and regulatory requirements.

We do not sell, rent or trade your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of:

• Performance of a contract — to provide the services you have requested.
• Legal obligation — to comply with applicable laws and regulations.
• Legitimate interests — to maintain accurate business records and ensure quality of service.
• Consent — where you have explicitly agreed to receive communications from us.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Vehicle service records are typically retained for a period consistent with warranty and legal obligations.

6. Data Sharing and Third Parties

We may share your personal data with trusted third parties only where necessary to perform our services, such as parts suppliers, payment processors, or professional advisers. All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

We may also disclose your personal data where required by law, regulation or court order.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Access to your data is limited to those employees and contractors who need it to perform their duties.

8. Your Rights

Under the GDPR and Irish data protection law, you have the following rights:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erasure of your personal data (the "right to be forgotten").
• The right to restrict processing of your data.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at cassidymotors@gmail.com or call (01) 450 1533. We will respond to your request within one month.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings. We do not use cookies to collect personally identifiable information without your knowledge.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Cassidy Motors
Unit 13 Knockmitten Lane, Western Industrial Estate
Dublin 12, D12 YV34
Republic of Ireland
Email: cassidymotors@gmail.com
Phone: (01) 450 1533